When technology issues occur, they cost businesses a lot of money in lost revenue and productivity. This was the case for Farm-Wey Produce, Inc., a company that makes 90% of their revenue between May and August. These months are also extremely busy ones for Farm-Wey, and it’s critical that technology issues don’t interrupt their business operations. So, when their server went down during this period of time, they were worried that it could ruin any hope of profitability for the season.
Alltek Services Came To The Rescue
When Farm-Wey’s server died, Alltek Services got them back up and running right away using a Business Disaster Recovery (BDR) plan. A BDR plan is implemented when a disaster occurs that destroys a business’s IT resources, equipment, and data. After installing a new server and implementing the BDR plan, Farm-Wey’s server was up and running again within two hours, and without any data loss.
Ensuring that operations were functional in a timely manner was important, because the server died during the company’s highest revenue income months. The summer is Farm-Wey’s prime growing season; it’s an extremely busy time for them and other produce companies, and any interruptions to business operations can be disastrous.
Thanks to Alltek Services, Farm-Wey knows that their data will now be protected no matter what. Alltek Services has been working with Farm-Wey Produce for about 10 years. Vicki Baker, Comptroller at Farm-Wey said:
“They’re [Alltek Services Staff] here in a flash, everyone immediately calls Alltek and a technician appears; it’s wonderful! They’re a great company and they provide a great service.”
Farm-Wey Produce Inc., founded in 1995, has over 4,000 acres in Florida, Kentucky, Alabama, Indiana, and the Carolinas. Their produce-growing efforts are centered on Athena Cantaloupes, a 5- to 6-lb. fruit with an outstanding aroma and flavor. They’ve built their Athena Program on strong, lasting relationships with both their growers and customers. In addition to their commitment to providing customers with a quality product, Farm-Wey Produce also provides a seamless supply of locally grown produce from early May through Labor Day and beyond, getting them to consumers’ tables as quickly as possible. Farm-Wey uses TrueShot Produce who provides Broker Services and Produce Accounting Systems to the Produce Industry throughout the U.S.
Alltek Services, established in 2003, understands the importance of using a comprehensive approach to support their clients’ networks. Their primary goal is to help small-to mid-sized organizations manage, protect, and grow their business. Alltek provides fully managed outsourced IT services for businesses throughout Polk County, Florida and along the I-4 Corridor from Tampa to Orlando. Many businesses trust Alltek Services to look after their entire IT infrastructure, including workstations, servers, and their entire IT network.
Alltek ensures all of their clients’ data is stored safely and securely in Alltek’s Secured Data Center in Polk County. Their disaster-recovery and business-continuity strategy includes multiple layers of redundancy for comprehensive onsite, as well as off-site data protection.
By assessing their client’s IT infrastructure, Alltek creates a strategic IT plan and solution that focuses on the specific business goals of a client’s company. Alltek’s team ensures that their clients stay within their budget as they continue to grow and improve their business.
For additional information on Alltek’s IT services and support, visit http://www.alltekservices.com or call 863.709.0709.