When this law firm was looking to move from a problematic 100% cloud approach to a successful hybrid cloud environment, Alltek Services was the right IT support company for the job!
This law firm had unique technology needs and challenges – from ensuring remote access to decreasing costly disruptions and downtime, it was fundamental for them to work with an experienced team of IT experts who could keep their technology up and running while ensuring accessibility for remote employees.
The Situation: A Lack of Expertise & Equipment Necessary for a Reliable & Secure Hybrid Cloud Environment
When this firm was looking to leverage the cloud for anytime, anywhere file sharing and application usage, they experienced significant issues trying to synchronize files in the cloud using Google Docs. As a result, their employees weren’t able to access the same files, and some files were even lost. And as the firm has offices in several locations, it’s absolutely critical for their employees to have remote access to applications and files.
The firm went through several supposed IT experts, but were unable to find someone who could provide them with what they needed. They were relying on a virtual workspace and other cloud-based resources for their remote employees, which meant they needed a high level of IT support.
The Resolution: A Successful Hybrid Cloud Environment Using a Microsoft Essential Server for File Sharing, Local Security, Local Management, and Remote Access to Local Resources
Alltek Services moved them away from Google Docs for file sharing, then set up a Microsoft Essential Server for file sharing, local security, local management, and remote access to local resources. This enabled them to leverage secure and reliable file sharing for both local and remote users.
This law firm now benefits from a hybrid cloud environment, as opposed to a 100% cloud approach, in the following ways:
Plus, the hybrid cloud environment enables them to introduce new functionality quickly and more easily than using a 100% cloud approach. About their experience working with Alltek Services, the firm had this to say – “They’ve been very professional and they obviously know what they’re doing. They’re always there and available for us if we need IT support. They’ve been great!”
Looking for an IT support company to help you successfully leverage the cloud? Give us a call at (863) 709-0709 or (813) 898-2739 or send us an email at info@AlltekServices.com. Alltek Services is here to help you make the most of your IT investment!