If you’re not working with a great computer services company, you’re unable to truly realize the benefits of information technology for a modern business.
Here are 6 very important tips to keep in mind when selecting a Lakeland computer services company:
Don’t be afraid to ask questions, such as “what do you do to keep my IT systems safe” or “do you have any testimonials or case studies I can see?” Choosing a computer services based only on what they’re telling you up-front isn’t a good idea. They may simply be telling you what they think you want to hear – asking questions means getting the information that’s truly important to you.
Did your last computer services company leave a lot to be desired? Looking for a new partner means getting the chance to fill in any holes you had in the past. Be up-front about what you want so you know for sure whether the company you’re considering working with has the right applications and procedures to fit your business. They should let you know quickly about the absolute best IT solutions suited for your needs.
Doing a quick search of a company’s website should provide you with case studies and testimonials from other clients. This can give you a clear idea of their strengths and weaknesses. In addition, knowing the qualifications held by their staff will give you peace of mind knowing you’re being taken care of.
Understanding what is and isn’t covered in your new support contract is absolutely imperative. Make sure everything you need is covered so that you won’t be left paying extra fees that tend to add up. A great computer services company will draft a contract that fits you and includes the services necessary to run your business effectively.
Part of the service contract should deal with a guaranteed response time. Your business needs to be assured that in the face of a security threat, your computer services company will get to you instantly, as soon as possible, to alleviate the issue before it gets bigger.
Does the computer services company simply plan to implement technologies and resolve issues as they occur? Or will they partner with you to create an IT strategy that works for your needs – now and well into the future? Make sure you’ve talked about the concept of an IT strategy.