New Client Spotlight – Satellite Prolink – Alltek IT Services
Call Alltek Services (863) 709-0709
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Lakeland IT Services

 

Alltek Services is very excited to announce one of our newest clients, Satellite Prolink!

Satellite Prolink specializes in marketing services for premier real estate auction firms and business liquidators. Their focus on these verticals has helped them become THE name in auctioneer marketing and advertising. They are located in Lakeland, Florida but they serve clients all across the United States!

Satellite Prolink has been in business since 1995 and provides a wide range of services to their clients. They boast all 5-star reviews on Facebook and excellent testimonials on their website!

Some of the services they provide include:

  1. Market research
  2. Strategic Media Purchasing
  3. Online marketing
  4. Social media
  5. Graphic Design
  6. Public Relations

They are a one-stop shop for all their clients’ marketing needs!

Tinsley Creative, one of our long-time customers, recommended our service to them. After meeting with them a few times and discussing their needs, they decided to move forward with our Managed IT Services plan. In this plan, we can respond to support calls and proactively manage their network without them receiving additional bills from us. It’s a win-win!

Why Prolink Chose Alltek Services As Their Lakeland IT Company

A primary focus when we took over was remote connectivity. The owner often works remotely and wanted the best and most secure solution for doing so. We set up a SonicWALL firewall with a secure connection through a VPN (Virtual Private Network). You may think that’s just tech gibberish… Basically, it’s a private tunnel that goes directly to your network from wherever you are.

In addition, Satellite Prolink was being very proactive with their data, always making sure it was being backed up. However, it took some manual labor and additional time each day. We were able to completely automate this process, sending an entire replica to an onsite storage device AND our hurricane proof co-location. Our experts continuously monitor this process to make sure our clients’ data is always safe!

Working directly with Microsoft on an Office 365 account can be quite a daunting task. You could imagine the headache trying to get in touch with support, “Press 1 to get to the menu where you’ll need to press 1 again to get to the other menu where you might need to press 3 to reach someone, if you’re lucky!” Okay, I don’t think that’s exactly how it goes, but you get my point.

Alltek was able to take management of the Office 365 account, so they have our staff as well as our partner AppRiver to assist. That way, we can resolve the issues long before we need to get Microsoft involved.

Visit the Prolink Website And Check Them Out

Satellite Prolink is definitely in the growing stage and we’re grateful to be able to support them. If you need their help, reach out! Check out their website here: https://satelliteprolink.com/services/

We look forward to a long and prosperous relationship with Satellite Prolink. Welcome aboard!

Call Us: (863) 709-0709